Terms of service

Terms and conditions · LuckboxCardshop

Applies to purchases made on www.luckboxcardshop.dk. CVR (Danish company number): 43741519

Prices and payment

Prices are shown in your local currency and include VAT unless otherwise stated. We reserve the right to change prices without prior notice.

You can pay with the payment methods offered at checkout. The amount is only charged once your order has been shipped.

Orders

When you place an order, a binding agreement is made between you as the buyer and LuckboxCardshop as the seller. We reserve the right to cancel an order in case of typos, pricing errors, technical problems or items that are sold out.

Delivery

We ship Sunday to Thursday. Orders placed on Friday or Saturday ship on Sunday. All orders are shipped with PostNord. Delivery time depends on the shipping method and destination and is shown at checkout.

Right of withdrawal and returns

You have a 14-day right of withdrawal on all items, see our Return and refund policy. Items must be returned in the same condition as you received them.

Complaints

As a consumer you have a 2-year right to complain about defects under EU and Danish consumer law. Please report any defects in writing to nikolaj@luckboxcardshop.dk as soon as possible.

Customer service

Email: nikolaj@luckboxcardshop.dk. We aim to reply to all messages within 24 hours on weekdays.

Changes

We reserve the right to change these terms without prior notice. The current terms are always available on this page.